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A commonly held definition of project management is described in “A Guide to the Project Management Body of Knowledge (PMBOK)” published by the Project Management Institute. This definition states: “Project Management is the application of knowledge, skills, tools, and techniques to project activities to meet project requirements. Project management is accomplished through the use of the processes such as: initiating, planning, executing, controlling, and closing.”
An overlay of the five phases of project management with the DMAIC (Design, Measure, Analyze, Improve, Control) phases of SSCP is found at the Six Sigma web site, www.isixsigma.com
The Project Deliverables and Duties described in this document are in conformance with Change Performance Center policies and Six Sigma Change Process 3.0 followed by most major companies. If Project Managers create specific project deliverables and perform a few standard project management duties, they will help to deliver high quality projects on time and within budget while following and supporting the Six Sigma DMAIC process. And the converse is true: not following good project management practices can lead to delays and additional costs.
To be effective, the Project Manager should be designated as the single person responsible for all project management duties on a project. Parceling out these duties to two or more team members will not provide the unity of purpose needed to effectively manage a project. That is not to say that the Project Manager cannot perform other functions on the team, but their primary job should be to manage the project to the benefit of all.
Mandatory Project Deliverables
| Project Phase | Core Project Deliverables |
| Initiate | Project Charter (with the Project Sponsor) |
| Plan | Project Plan, Budget, Roles & Responsibilities and Project Organization Chart |
| Execute | Kickoff Meeting Agenda and Presentation |
| Control | Project Status Reports, Risk Log, Issue Log, Key Decision Log, Action Item Log |
| Close | Lessons Learned, Project Close Report |
Mandatory Project Management Duties
- Create Deliverables required for Project Management
- Conduct Kickoff Meeting with all Stakeholders
- Conduct Weekly Reviews
- Manage Deliverable Status on all project and SSCP deliverables and tollgates
- Manage Change Requests (scope, budget, time, resources)
- Manage Action Items
- Manage Risks and escalate when necessary
- Manage Issues and escalate when necessary
- Track Key Decisions
- Report Progress
- Conduct “Lessons Learned” workshop
- Administratively Close the Project
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